Hosted Runner On-call Run Books
Note: This documentation covers GitLab Dedicated Hosted Runners. For GitLab.com runners documentation, see ci-runners.
This documentation serves as a guide for on-call engineers responding to an incident. Based on the alert received, click the following link to view troubleshooting steps for the issue.
- HostedRunnersServiceCiRunnerJobsApdexSLOViolationSingleShard
- HostedRunnersServicePendingBuildsSaturationSingleShard
- HostedRunnersServiceCiRunnerJobsErrorSLOViolationSingleShard
- HostedRunnersServiceRunnerManagerDownSingleShard
- HostedRunnersLoggingServiceUsageReplicationErrorSLOViolation
- HostedRunnersLoggingServiceUsageLogsErrorSLOViolationSingleShard
- HostedRunnersServiceCapacityUtilizationHighSingleShard
- Hosted Runner maintenance for {customer} has failed
- HostedRunnersServiceApiRequestsErrorSLOViolationSingleShard