Accessing the Rails Console as an SRE

Table of Contents

Overview

Site Reliability Engineers (SREs) can access the production-rails console directly without an approval process. This document outlines two methods for accessing the console:

1. Direct SSH access (recommended)
2. Using Teleport

Method 1: Direct SSH Access (Recommended)

Prerequisites

Ensure your SSH is configured as described in the gprd-bastions documentation. This should have been completed during your onboarding process.

Steps

1. Open your terminal.
2. Run the following command: ssh <username>@gprd-console.
3. This will directly open the rails-console.

Method 2: Using Teleport

Steps

1. Access the production Teleport instance: https://production.teleport.gitlab.net/web.
2. In the resource section, search for console.
3. Connect to the instance using your username.
4. Once connected, run the following command to access the rails-console: sudo gitlab-rails console